top of page

FAQ

THE MOST COMMON QUESTIONS

  • When will the cost of the returned product/products be transferred to my account?
    Processing refunds typically takes two business days. Refunds are issued using the same payment method. Due to bank-related issues, this process could take 3–4 working days.
  • How can I return the product I bought from Booldan.com?
    Following receipt of the notice regarding the right to cancel, the costs of the goods/services and delivery are reimbursed to the buyer within 14 days at the latest, and the buyer is required to return the goods/services within 10 days. VAT and any other statutory responsibilities, if any, cannot be reimbursed to the buyer without the original invoice.
  • Which products are not accepted for return?
    The product must be undamaged, supplied with all accessories included, unused, or intact in order to be returned.
bottom of page